Lessons from Lawndale

Last week my NUPIP seminar visited a free health clinic, Lawndale Christian Health Center, which serves over 119,000 patients in the Lawndale community of Chicago. Dr. Wayne Detmer, the passionate and dedicated Medical Director of Medical Operations, gave us a tour of the impressive facility and told us more about the Lawndale community.

Lawndale is a neighborhood in the working poor West Side of Chicago. As Dr. Detmer described, it is among the most dangerous and impoverished communities in the entire country, and businesses will scarcely operate in the area. Several years ago, a Starbucks opened in the community as part of a joint venture between Starbucks and Magic Johnson Enterprises. This store was part of a strategy to open urban businesses in order to bring upward mobility and business and employment opportunities in struggling areas. As this July 2008 Chicago Tribune article describes,"For communities such as Lawndale, where vacant lots alternate with graystones, Starbucks became shorthand for the promise of better days, a neighborhood on its way up." However, a short time after opening, this shop closed its doors.

The only remaining sit-down style restaurant in the community is the gourmet pizzeria, Lou Malnati's. This restaurant has lost well over $1 million since opening, however it continues to operate as part of the owner's personal dedication to providing safe places and employment opportunities in the Lawndale community.

This type of mindset and community investment on the part of a business is rare, but it is an incredible example of how a company can truly partner with a community. In an era where Departments of Corporate Social Responsibility are all but expected of major corporations, it is clear that businesses DO realize that social responsibility is in their best interest for building brand loyalty and visibility.

Although operating a business at a loss is not a feasible model for most to follow, it is worth considering how businesses might partner more intentionally within their communities. While annual employee service days may be worthwhile for the individuals involved, they are not productive in terms of a sustainable contribution. Likewise, short-term giving and sporadic monetary or product donations are certainly put to good use, but long-term investment in an organization demonstrates far greater commitment to creating change within a community. Mobilizing long-term volunteers or long-term funding requires a heightened level of commitment from a business, yet it also demonstrates a company's cohesive identity and well-thought-out corporate responsibility strategy. In fact, an entire section of Tutor/Mentor Connection's online resources is dedicated to explaining "A Case for Business Involvement" and the benefits of businesses partnering with tutoring and mentoring programs.

While empty lots and closed storefronts indicate the challenges of a neighborhood, tutor/mentor programs indicate a neighborhood's promise and a concrete investment in a community's future. As this map shows, there are fifteen known tutoring and mentoring programs in the Lawndale community making the ratio of sit-down restaurants to tutor/mentor programs in Lawndale 1 to 15. That's a whole lot of potential!

Blast from the Past: '08-'09 PIP Fellow Chris Warren at T/MC

For the past week, the Tutor/Mentor Connection office has been extra busy! Chris Warren has been coming in each day helping T/MC with networking to Northwestern University student leaders, finding funding, and writing grant proposals.

Chris with CC student, Summer 2008.

Chris was the 2008-2009 Northwestern Public Interest Program Fellow (NUPIP) at Cabrini Connections, Tutor/Mentor Connection in the Assistant Program Coordinator role. He currently lives in Quetzaltenango, Guatemala where he works as Development Officer at a school for pre-K through 12th graders. He also teaches English at this school.

Chris networking to potential NU supporters, December 2010.

Chris is proof of CC student Amari Roby's assertion that "here at Cabrini Connections we're like a family." Although he's out of the country, Chris continues to show great support for T/MC and his work this past week demonstrates his ongoing commitment to the T/MC's work toward "collective action."

I continually learn from Chris even though we are rarely able to connect in person. I frequently visit his blog. His entries--while they may be from a few years ago--continue to offer me insights into my role at T/MC by showing me what has been done in the past and highlighting effective ways to implement the organization's strategy. This is an example of how internet learning can create an organizational history to help train new staff and retain important knowledge and best practices.

It has been great to have Chris with us this week during his holiday visit from Guatemala! Be sure to check out his recent blog post encouraging NU Wildcats to support CC, T/MC efforts!

Thanks to Chris for all of his time and dedication over the past few years! Safe travels!

FUN SIDE NOTE: Chris and my brother were college (and even post-college) roommates! I first met Chris while visiting my big brother at Northwestern as a junior in high school. I will spare you photos of their college dorm room...but I wouldn't dream of excluding this photo:

Looking Around the Court

In third grade, I played on a basketball team called Sasquatch (see the image on the right for a visual of our mascot). Despite our intimidating name, we won a grand total of one game the entire season (the other team didn’t show up, so we called it a win and went out for pizza). Even though our losing record rivaled that of the Cubs, my teammates and I actually did improve a lot throughout the season. My dad, an avid and talented basketball player, served as our coach, and he always offered words of encouragement and advice from the sidelines.

As third graders still learning to dribble the ball, we needed constant reminding to stay alert to what was happening all over the court so that we could pass, shoot, and move the ball more effectively. Oftentimes, my dad would have to remind us to, “Look around the court!” or "Look for help!"

I thought about my dad’s coaching today when reflecting on the goals of the biannual Tutor/Mentor Leadership and Networking Conference. Among the primary goals of the Conference is to connect people leading programs, volunteers, donors, and supporters. By establishing these connections, leaders can “look around the court” and gain an awareness of what is happening in other programs or even see places for potential collaboration between organizations.

Recently, one of our volunteers, Kalyani Misra, completed a series of network maps showing organizations represented at the May 2008 Tutor/Mentor Leadership and Networking Conference and the involvement of participants in the Conference. T/MC President Dan Bassill's recent blog post also comments on what these maps allow us to visualize.

As Dan and Kilyani discuss in their blogs, these diagrams illustrate how the Conference serves as a hub that connects many organizations—some from Chicago and some from other cities. Through workshops and networking, program leaders build an awareness of what is going on throughout the tutor/mentor sector—best practices, innovations, and support in addressing common challenges.

Beyond reflections on the goals of the Conference, I also thought about the value in looking beyond one’s own niche and organization when I attended yesterday's seminar for the 2010 group of Public Interest Program (PIP) fellows. We represent a wide variety of organizations in Chicago with focuses ranging from youth to refugees to policy change. Each Wednesday, we will be coming together for workshops, site visits to organizations throughout the city, and discussions on working in Chicago's public sector. Just like the Conferences put on by the T/MC, these seminars provide a space for people who might not otherwise connect to learn from each other, find ways that the missions of our diverse organizations might connect, and truly become colleagues.

Whether we are in business, non-profit, fellowship programs, or even basketball games, sometimes we need opportunities to step beyond our own tasks and become aware of what others are doing and how that might relate to our broader goals. I know I am going to keep my dad's coaching in mind when I attend PIP seminars and when I continue planning the November Tutor/Mentor Conference. I hope to constantly stay alert to opportunities, connections, and potential collaborations to work toward shared goals.